TECHNICAL SUMMARY:
• Software Quality Assurance Management: Experience developing and managing software QA programs and geographically and culturally-diverse teams
• Software Quality Assurance: Results-oriented professional with experience as a software QA engineer, writing and executing test plans and test cases in varied development environments and performing all types of testing (functional, installation, acceptance, black box, load, stress, performance, deployment)
• Platforms: UNIX, Linux, AIX, HP-UX, Windows (95, 98, Me, NT, 2000, XP, 2003, Vista), MS-DOS, OS/390, z/OS, AS400
• Programming languages: Perl, SQL, Java, UNIX/Linux shell, HTML, Groovy, Visual Basic, Basic
• Database systems: Oracle, Microsoft SQL Server
• Other software: Strobe, WAS, SPUFI, CICS, VSAM, TSO/ISPF, MVS/JCL, Microfocus Net Express, IBM PComm, Hummingbird Exceed, XMing, WinSCP, PuTTY, Citrix, Mercury Quality Center, Soffront Tracks, Scopus, ClearQuest, FTP, VMWare, Virtual PC, Office, Microsoft Project, QuickBooks, PeachTree, Internet Explorer, Firefox, Opera, Safari
PROFESSIONAL EXPERIENCE:
Fair Isaac Corp., San Rafael, CA
Decision Management Solutions/Analytics
March 2000 - Present
Software Quality Assurance - Manager
Manages SQA team in all aspects of project testing from scheduling, planning, execution, analysis, reporting, wrap-up and post-mortem; Conducts training sessions and seminars for users; Evaluates and tests software programs to verify that such applications function according to specifications and standards by performing the following essential duties and responsibilities: Tests software programs to compare to specifications and documentation; Identifies, analyzes, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, screens, and content; Creates and contributes to test plans, test procedures, test cases, and test data sets; Creates and executes automated test scripts; Works closely with software engineering/development in design/code and documentation reviews, walkthroughs, and inspections; Contributes to the establishment of standards and procedures for program design and testing; Recommends program improvements or revisions to programmers; Reviews computer event logs and reports to help identify program processing errors and possible improvements; Identifies program variances from standards and suggests modifications to conform; Uses tools such as testing matrices to keep track of decision-alternative combinations; Documents, tracks, and communicates test results, analysis, and unresolved problems; Verifies defect fixes, setup and perform regression tests; Monitors program performance after fixes to prevent recurrence of program operating problems and ensure efficiency of operation; Performs support functions for users.
NSP, Inc., San Rafael, CA
Computer Technical/Consulting
March 1999 - March 2000
Programmer
Active member of a team for the analysis, design, implementation, customization, maintenance and enhancements of the Retail Information System (RIS) for Fred Meyer - Oregon, QFC - Washington, Smiths - Utah. Responsibilities included review of scopes and assumptions; system analysis; data gathering; preparation of functional specifications and change control documents; preparation of detailed specifications and other design-related documentation; coding, compilation, and generation of codes; preparation of unit test plans; execution of unit test plans; evaluation of test results and resolutions; walkthroughs of codes, test plans, specs; QA testing (black box/white box testing); assembly of user procedure documentation; support systems in production; interface with client users; Y2K conversion.
Ernst & Young LLP, Tamuning, GU
Auditing/Consulting/Tax Services
February 1998 - February 1999
Senior Auditor
Participated in planning, scheduling and time control of work; Prepared clients’ financial statements; Calculated current and deferred income tax accruals for the client; Reviewed and recommended improvements on the clients’ system of internal controls; Performed management consulting responsibilities as required by the engagement; Participated in the installation of accounting and information systems; Delegated work to and supervised staff assistants; Helped in the development of their professional skills; Coached subordinates to improve their performance; Trained, developed and motivated staff assistants; Reported directly to the firm’s partners; Handled audit, review and other attestation engagements ranging from small to large-scale companies involved in trading and service-oriented activities.
University of Santo Tomas, Manila, Philippines
June 1993 - January 1998
Instructor
Appointed as Instructor of Accounting and Auditing courses at the College of Business Administration of the University; Prepared course outlines, discussion topics, test and examination questions and course summaries; Graded and rated students’ performance; Advised and counseled undergraduate students on career path decisions; Actively participated in the enhancement and development of the business administration curriculum of the college.
SyCip Gorres Velayo & Co., CPAs, Makati, Philippines
(A member firm of Ernst & Young)
Auditing/Consulting/Tax Services
December 1989 - June 1992
Senior Auditor
Participated in audit engagements by obtaining competent evidential matter to substantiate the fairness of the clients’ financial statements; Prepare appropriate information for presentation at audit wrap-up meetings with clients; Researched and provided resolutions to accounting problems and practice incongruities; Assisted in the preparation of financial statements and income tax returns.
EDUCATION:
Programming in Microsoft Visual Basic
University of California - Berkeley
Certificate in COBOL Programming with Mainframe CICS
Systems Technology Institute, March 1995
Manila, Philippines
Professional Regulation Commission, Board of Accountancy
In a field of 7,886 examinees, placed 19th in the Philippine Certified Public Accountant licensure examinations in October 1989.
Bachelor of Science in Business Administration, major in Accounting
Magna Cum Laude
Pamantasan ng Lungsod ng Maynila (University of the City of Manila), March 1989
Manila, Philippines
PERSONAL QUALIFICATIONS:
Excellent written and verbal communication skills • Resolves and analyzes issues independently • Excellent ability to transfer onto projects after start-up and be a productive contributor • Demonstrates creativity and inventiveness • Works effectively in a fast-paced environment • Reacts and adjusts to new and changing conditions fittingly • Quick grasp of technical concepts and essentials • Skilled analytical problem-solver with the ability to translate requirements into achievable, measurable activities and tasks • Adept in multi-tasking.